Frequently Asked Questions

Can I send Images too?

Yes, you can send any photo, video or sound recording. Most forms of digital media are acceptable.

If a file is too big to send, can I send it via Dropbox or similar

In this instance you are better to email us over the portal and let us get in touch with you directly. This is because a link will not automatically upload to the auction site and allow media outlets to bid.

Is there a maximum file size?

Try to keep the file size under 1GB. Often if there are issues uploading to our site, it’s mainly due to your local data speeds. You need a good strong data connection. Most videos can be sent via your phone over your local network with good 4G or better coverage.

What file type is best for uploading video?

Most video files are acceptable. Any video recorded on your mobile phone would be suitable.


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